About Human Factors (AHF) provides Human Factors training within safety-critical industries, either as on-site or at our location in Dragør, 10 minutes from Copenhagen airport.

Inspired by Safety Science we offer a variety of Human Factors courses, conducted by trainers with more than 20 years of experience each from the aviation industry. Through collaboration with the specific industry, the training and courses are developed from and based on relevant case studies and exercises. They involve and challenge the participant’s thinking about safety, in an effort to understand, address, and recognise safety in the practices of everyday work.

Merging our experience from traditional Crew Resource Management (CRM) in aviation with inspiration from Safety Science, our aim is to broaden the perspective by challenging assumptions around safety and to incorporate organisational and regulatory constraints by understanding the interactions and relationships that influence work-as-done (Hollnagel, 2011) and the system as a whole. We call this ‘Collaborative Resource Management’. We emphasise quality and relevance through involvement of the participant’s experience and knowledge in order for them to use the training for their specific operation.

Our courses are therefore directed to include frontline personnel, management, and authorities in safety-critical industries who wish to update, modify, and refresh the current thinking about safety, by seeing, understanding, and assisting in enhancing safety practices that benefit the system as a whole.